Risk Reversal
12 Written Guarantees. Because Promises Without Paper Are Just Words.
Other pool builders make verbal promises. We put every guarantee in writing, sign our name to it, and back it up with action. Here are the 12 guarantees that come standard with every RutherfordMade project.
Risk-Free Design Consultation
Your first meeting with Scott is completely free and completely honest. He'll visit your home, walk your yard, listen to your vision, and give you a straight answer on what's possible — and what it'll cost. No pressure, no obligation, no sales pitch. If it's not the right fit, you'll know before you spend a dime.
Lifetime Structural Warranty
We stand behind the structural integrity of every pool we build — for life. If the shell of your pool ever fails due to a structural defect, we'll fix it at no cost to you. Period. This isn't a limited warranty buried in fine print. It's a lifetime commitment to the quality of our work.
Price Lock — No Hidden Fees
The price we quote is the price you pay. No surprise change orders. No "we didn't account for that" fees. No mysterious line items showing up on your final invoice. Your contract price is locked from the day you sign, and the only way it changes is if you request additional work.
100% Satisfaction Guarantee
Before we call your project complete, you'll do a detailed walkthrough with Scott. Every item on your punch list gets addressed. We don't consider the job done until you do. If something isn't right, we'll make it right — no excuses, no runaround.
Crystal-Clear Water for 30 Days
We don't just fill your pool and walk away. We balance your water chemistry, commission all equipment, and guarantee crystal-clear water for the first 30 days. If your water isn't perfect during that period, we'll come back and fix it — free of charge.
Energy Savings Guarantee
Every RutherfordMade pool is equipped with energy-efficient variable-speed pumps, LED lighting, and smart automation. We guarantee your pool will operate more efficiently than industry-standard equipment, saving you money on energy costs from day one.
Tailored Custom Design
No cookie-cutter designs. No catalog pools. Every RutherfordMade pool is designed from scratch to fit your property, your lifestyle, and your vision. You'll see your custom 3D design before construction begins, and we'll revise it until you love it.
10-Year Leak-Free Guarantee
Our plumbing and shell construction are built to be watertight — and we guarantee it for a full decade. If your RutherfordMade pool develops a leak within 10 years of completion due to a construction defect, we'll repair it at our expense.
Luxury Craftsmanship Standard
We use premium materials — pebble and quartz finishes, natural stone coping, commercial-grade tile — and install them to the highest standard. Every edge, every joint, every finish is executed with precision and pride. You'll see and feel the difference.
Smart Technology Integration
Control your pool, lights, heater, and water features from your smartphone. Every RutherfordMade pool includes smart automation that lets you manage your backyard from anywhere — the couch, the office, or the airport.
Clear Communication Throughout
You'll never wonder what's happening with your project. Scott provides regular updates, answers calls and texts personally, and is on-site daily during construction. One builder, one point of contact, no phone trees or voicemail black holes.
One-Year Worry-Free Service
For a full year after your project is complete, any issue related to our work gets handled at no charge. Equipment adjustment, finish touch-ups, water chemistry support — if it's related to your RutherfordMade project, we've got it covered.
Bonus Guarantee
The "You've Gotta Be Crazy" Bonus Guarantee
If at any point during your free design consultation you feel pressured, rushed, or uncomfortable, tell Scott. He'll end the meeting on the spot and personally buy you dinner at a restaurant of your choice. No hard feelings, no follow-up calls. We'd rather lose a sale than earn a reputation for being pushy. That's how confident we are that our work speaks for itself.
Ready to Work With a Builder Who Puts It in Writing?
Book your free, no-pressure design consultation with Scott. Every guarantee listed above comes standard with your project.